The Illinois UI-28 form, a Refund Request Form provided by the Illinois Department of Employment Security (IDES), is designed to simplify the process for employers seeking refunds on overpayments. Whether opting for direct deposit or a paper check, the form facilitates a smoother transaction. Employers can submit their refund requests efficiently online via MyTax Illinois, ensuring a quick and secure method to manage their unemployment insurance contributions and adjustments.
To get started on claiming your refund and to make the process as straightforward as possible, click the button below to fill out your UI-28 form today.
The Illinois UI-28 form serves as a critical tool for employers navigating the complexities of refund requests within the state's unemployment insurance system. As an updated measure from the Illinois Department of Employment Security (IDES), it presents employers with the option to receive refunds either through direct deposit or paper check, ensuring flexibility and ease in financial transactions. The seamless submission process via MyTax Illinois further simplifies this task, incorporating a user-friendly online platform that not only handles refund requests but also manages various employer-related tasks such as quarterly contribution and wage reports, payments, and maintaining crucial documentation. With a three-year window from the date of overpayment for employers to utilize credit or request refunds, excluding specific conditions set by House Bill 2699 of the 100th General Assembly, the form stipulates a clear process involving detailed explanation of the overpayment claim and accurate financial information. This procedural clarity, alongside the stipulation for accompanying corrections-report completion, underscores the IDES's commitment to transparency and accuracy in employer contributions to the unemployment insurance fund. Tailored for each calendar year claim, the UI-28 form underscores the importance of thoroughness and accuracy in managing employment financial records, while also offering avenues for adjustments and ensuring employers have the necessary tools for compliance and operational efficiency.
UI-28 Refund Request Form
IDES has updated your refund options. You can now receive your refund either through direct deposit or as a paper check.
The best way to submit your UI-28 Refund Request to IDES is online
through MyTax Illinois.
To submit your UI-28 Refund Request online:
•Log on to the MyTax Illinois website at http://mytax.illinois.gov
•Click on the Unemployment Insurance link
•Click on the “Request a Refund” link under the “I Want To” section
•It’s quick and easy to do
Other features available online at MyTax Illinois:
✓Submit your quarterly contribution and wage reports
✓Make all your payments easily and securely
✓View your tax letters and correspondence
✓Request interest and penalty waivers
✓View your new annual tax rates
✓Maintain Power of Attorney relationships
AND MUCH MORE…
Visit our IDES Employer Update website, at www.ides.illinois.gov/MyTaxUI for additional information. Contact the IDES Employer Hotline at 1-800-247-4984 if you have any questions about MyTax Illinois or the UI 28 form.
Instructions for completing the UI-28 are on Page 2. The UI-28 Form is on Pages 3 and 4. Note, Page 4 is only required if you have elected to receive your refund via
Direct Deposit.
UI-28 Revised: May 2018
Page 1 of 4
INFORMATION AND GENERAL INSTRUCTIONS
If there is currently an overpayment on your account, you may apply the overpayment to contributions due in subsequent quarters or we will automatically apply it to any future underpayment. You may also apply for a refund online at mytax.illinois.gov or by completing this UI-28 form and faxing it to 217-557-1948 or mailing it to:
DEPARTMENT OF EMPLOYMENT SECURITY
REFUND UNIT, 10TH FLOOR
33 SOUTH STATE STREET
CHICAGO, ILLINOIS, 60603
You have three years from the date of the overpayment to use the credit or to request a refund, except in the case of an overpayment that occurred on or after January 1, 2015 and prior to the effective date of House Bill 2699 of the 100th General Assembly, in which case you have until June 30, 2018 or 3 years from the date of the overpayment, whichever is later.
A separate form UI-28, Refund Request Form, must be submitted for each calendar year with respect to which a claim is filed. If you are adjusting individual worker’s wages not previously corrected, you must complete Form UI-40C
“EMPLOYERS CORRECTION REPORT FOR THE QUARTERENDING - ,” and submit it with the Form UI-28. TheUI-40C form may be printed from the IDES website, www.ides.illinois.gov. Please be aware that correcting a wage report may affect an employer’s contribution rate for any year with respect to which such wages were included in the computation of the rate.
All claims for adjustments/refund are subject to field investigation and audit at the discretion of the Director.
INSTRUCTIONS FOR PREPARATION OF
FORM UI-28, REFUND REQUEST FORM
Enter your name and account number exactly as it appears on your contribution report. Enter your current address. However, entering an address on this form that is different than the address currently contained in our records will not be considered an official change of address request. If this is a new address, you must update your address with the Department in one of the following ways: through MyTax Illinois (mytax.illinois.gov), by mailing a UI-50A Notice of Change to the Department, or by calling, faxing or writing the Department and providing the same information as would be provided on the UI-50A.
ITEM A. BASIS OF CLAIM
Explain in detail the nature of the overpayment. State fully the facts which you believe entitle you to an adjustment/refund. If more space is required, continue on your own letterhead, which will then become a part of this claim. FAILURE TO GIVE COMPLETE INFORMATION WILL DELAY THE PROCESSING OF YOUR CLAIM AND MAY RESULT IN A DENIAL.
ITEM B. FOR THE YEAR
Enter the year applicable to your claim.
ITEM C. DESCRIPTION OF PAYMENTS
Each line represents a quarter, per year.
Enter the date of payment, original amount of payment and amount to be refunded.
Total Amount of This Claim – Enter the total amount of claim for the calendar year. Amount shown in this item must equal the sum of the totals in the Amount to be Refunded column.
*** The UI-28 must be Signed with Official Title and Dated ***
Page 2 of 4
Refund Request Form (UI-28)
33 South State Street, Refund Unit, 10th Floor
Fax: 217-557-1948
Chicago, Illinois, 60603
UI Account Number
Employer Name
Mailing Address
City - State - Zip Code
A.BASIS FOR CLAIM. (If more space is required, attach additional sheets)
____________________________________________________________________________
B.FOR THE YEAR: _______ (Enter year applicable to this claim. Prepare a separate claim for each year)
C.DESCRIPTION OF PAYMENTS. Please list the payments for which a refund is requestedbelow:
DATE OF PAYMENT
ORIGINAL AMOUNT OF PAYMENT
AMOUNT TO BE REFUNDED
TOTAL AMOUNT OF THIS CLAIM:
Your refund may be sent to you either in the form of Direct Deposit or a Paper Check.
If you choose Direct Deposit, complete page 4 and return it with this page 3.
Payment Method (Select One):
Direct Deposit
Paper Check
I, the undersigned, certify that the information contained in this claim, including any other attachments, is true and correct to the best of my knowledge and belief, that I have authority to act on behalf of the abovenamed employer, and that no claim for this erroneous payment has previously been made.
Printed Name __________________________________
Signed by ____________________________________
Official Title __________________________________
Date
____________________________________
Note: This claim for refund must be signed by an owner, partner, officer or authorized agent within the employing enterprise. If signed by another person, a Power of Attorney must be on file. This state agency is requesting disclosure of information that is necessary to accomplish the statutory purpose as outlined under 820 ILCS 405/2201. Disclosure of this information is voluntary. However, failure to supply the information required by this form will result in your refund request being denied.
Page 3 of 4
Direct Deposit Authorization
(Complete and return with Page 3 only if electing Direct Deposit)
Employer Name:
Employer UI Account Number (7 Digits):
If Direct Deposit is Chosen, Please Provide the Employer’s Bank Information Below
Employer FEIN Number (9 Digits):
Bank Name:
____________________________________________
Bank Routing Number:
Bank Account Number:
Bank Account Number (Re-enter): ____________________________________________
Name on Bank Account:
Type of Bank Account:
Business Checking
Checking
(Select Only One)
Business Savings
Savings
If you elected to receive a Paper Check, fax only Page 3 to the fax number below.
If you elected Direct Deposit, fax both Pages 3 and 4 (in that order)
to the fax number below.
Page 4 of 4
Following the correct steps to fill out the Illinois UI-28 form ensures that you can request a refund for an overpayment on your unemployment insurance contributions effectively. Whether you choose to get this refund through direct deposit or a paper check, the procedure is designed to be straightforward and user-friendly. Given the importance of accuracy in this process, here are the detailed steps you need to take to complete and submit this form.
Finally, remember that correctly filling out and promptly submitting the UI-28 form is crucial for the processing of your refund request. Should any questions arise during this process, contacting the IDES Employer Hotline at 1-800-247-4984 can provide you with the assistance you need. Keep in mind the three-year limitation period from the date of overpayment to use the credit or request a refund, ensuring your claim is timely.
What is the UI-28 Refund Request Form?
The UI-28 Refund Request Form is a document provided by the Illinois Department of Employment Security (IDES) that allows employers to request a refund for overpayments made towards unemployment insurance contributions. Employers can choose to receive their refund through direct deposit or a paper check.
How can I submit the UI-28 Refund Request Form?
To submit the UI-28 Refund Request Form, the best method is to do so online via the MyTax Illinois website. After logging in, click on the Unemployment Insurance link and select "Request a Refund" under the "I Want To" section. Alternatively, employers can complete the form and fax it to 217-557-1948 or mail it to the IDES Refund Unit in Chicago.
What other features are available online at MyTax Illinois?
Beyond submitting refund requests, MyTax Illinois offers a variety of features for employers, including the ability to submit quarterly contribution and wage reports, make payments securely, view tax letters and correspondence, request waivers for interest and penalties, view new annual tax rates, and maintain Power of Attorney relationships.
What is the deadline for requesting a refund using the UI-28 form?
Employers have three years from the date of the overpayment to use the credit or to request a refund. However, for overpayments occurring on or after January 1, 2015, and before the effective date of House Bill 2699 of the 100th General Assembly, employers had until June 30, 2018, or three years from the date of the overpayment, whichever was later, to request a refund.
Do I need to submit separate forms for each calendar year?
Yes, a separate UI-28 Refund Request Form must be submitted for each calendar year for which a claim is filed. If adjusting individual worker's wages not previously corrected, the Form UI-40C must also be completed and submitted with the UI-28 form.
How should I complete the UI-28 form?
When completing the UI-28 form, enter your name and account number as they appear on your contribution report and your current address. Provide detailed information on the basis of your claim, fill in the applicable year, and describe the payments for which a refund is requested. Ensure to sign and date the form with the official title. If opting for direct deposit, complete the necessary bank information on the last page.
What happens if I provide incomplete information?
Failure to provide complete information when filling out the UI-28 form may delay the processing of your claim and could result in its denial. It is important to give a detailed account of the nature of the overpayment and fully state the facts that entitle you to an adjustment or refund.
When filling out the Illinois UI-28 form, which is designed for the refund request of unemployment insurance overpayments, individuals commonly make several mistakes. These mistakes can cause delays in processing the refund request or potentially result in a denial.
In order to ensure a smooth and efficient refund process, it is imperative that individuals avoid these common mistakes when completing and submitting the Illinois UI-28 form. Attention to detail and adherence to the instructions provided by the Illinois Department of Employment Security can aid in this endeavor.
When dealing with the Illinois Unemployment Insurance (UI) processes, the UI-28 Refund Request Form is not the only document employers might need to familiarize themselves with. There are various documents and forms that often accompany the UI-28 form, each serving a specific purpose in the broader context of unemployment insurance, wage reporting, and employer contributions. Here's a look at some of these essential documents:
Understanding and correctly utilizing these documents can significantly streamline the often complex processes associated with managing unemployment insurance matters in Illinois. Each form fulfills a unique role in ensuring employers remain compliant with state regulations while efficiently managing their contributions and addressing any discrepancies that may arise. Ensuring accurate and timely submission of these forms supports a transparent, fair, and functional unemployment insurance system benefiting both employers and employees alike.
Form UI-50A, Notice of Change: Similar to the UI-28 Refund Request Form, the UI-50A form is used by employers to communicate updates to the Illinois Department of Employment Security, particularly for changes in address. Both forms facilitate communication between employers and the department, ensuring accurate records are maintained for administrative purposes.
Form UI-40C, Employers Correction Report: This form complements the UI-28 by allowing employers to correct wage reports that have not been previously amended. Like the UI-28 Refund Request Form, the UI-40C is an essential document for rectifying past reports to the Illinois Department of Employment Security. Both forms are crucial for maintaining accurate financial and employment records.
Quarterly Contribution and Wage Report: Although not mentioned by a specific form number in the UI-28 information, this type of report is inherently similar because it involves detailed financial reporting to the Illinois Department of Employment Security. Employers must submit these reports regularly, similar to how the UI-28 form is used to request refunds or adjust contributions based on detailed financial disclosures.
Power of Attorney (PoA) Form: This document is mentioned in the context of the UI-28 form, emphasizing its importance for authorizing individuals to act on behalf of an employer in financial and administrative matters with the Illinois Department of Employment Security. Both the PoA form and the UI-28 involve delegation and authorization dynamics crucial for managing unemployment insurance matters.
Direct Deposit Authorization Form: This is part of the UI-28 form document package for those who opt for the direct deposit refund method. It is specifically designed to capture banking details necessary for the refund process. This form shares a functional similarity with the main UI-28 refund request by facilitating financial transactions between the employer and the Illinois Department of Employment Security.
When filling out the Illinois UI-28 form, it's essential to follow certain guidelines to ensure the process runs smoothly and efficiently. Be mindful of both the actions you should take and those you ought to avoid. Below, find a categorized list of do's and don'ts to assist you with this task.
Things You Should Do
Things You Shouldn't Do
When navigating the requirements and processes for submitting a UI-28 Refund Request Form in Illinois, employers and agents may encounter several misconceptions or misunderstandings. Addressing these can help ensure that claims are processed efficiently and accurately.
Online submission is the only option: While it's recommended to submit the UI-28 form online through MyTax Illinois for ease and speed, employers also have the option to fax it to 217-557-1948 or mail it to the Department of Employment Security Refund Unit in Chicago.
Direct deposit is not available: Contrary to this belief, the updated UI-28 form provides options for receiving refunds either through direct deposit or as a paper check, giving employers flexibility in how they receive their funds.
Any adjustment affects contribution rates: Correcting individual worker's wages with the Form UI-40C, which is submitted along with the UI-28, might impact an employer’s future contribution rate. However, not all adjustments will result in a rate change—it depends on the nature of the correction.
A single form covers multiple years: Employers must submit a separate UI-28 form for each calendar year for which they are claiming a refund. One form cannot cover multiple years of claims.
Changing address on the UI-28 will update records: Submitting a new address on the UI-28 form does not constitute an official change of address. Employers must follow specific procedures to update their address with the Department.
There's no deadline for refund requests: There is a three-year deadline from the date of overpayment for using the credit or requesting a refund, with specific exceptions for overpayments occurring within certain dates specified by House Bill 2699 of the 100th General Assembly.
All refund claims are automatically approved: Each claim for an adjustment or refund is subject to field investigation and audit at the discretion of the Director, meaning approval is not guaranteed.
Completing the form is sufficient for a change of ownership: If the form is signed by someone without explicit authorization or outside of designated roles (owner, partner, officer, or authorized agent), a Power of Attorney must be on file to validate the submission.
Refund processing times are standard: The processing time for a refund can vary greatly depending on the details of the claim, the current workload of the refund unit, and if the claim requires further investigation or auditing.
Faxed or mailed submissions delay processing: While online submissions are typically faster, faxed or mailed requests are processed thoroughly. The choice of submission method should be based on the employer's convenience and access to online services.
Understanding these misconceptions about the Illinois UI-28 Refund Request Form and its processes can help employers navigate the system more effectively, leading to smoother transactions with the Illinois Department of Employment Security.
Filling out and using the Illinois UI-28 form is a critical process for employers who are seeking a refund due to an overpayment on their account. Here are six key takeaways to consider:
It's crucial to carefully review and accurately complete the Illinois UI-28 form to facilitate a smooth and efficient refund process. Meeting all requirements and submitting within the designated time frames will help ensure your request is processed without unnecessary delays.
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